Talent

I have noticed a drought in talent amongst salespeople these days. Because of it, I am embarrassingly over enthusiastic towards someone who provides good customer service! (Julia at Hourglass, Price at Goop). These individuals are the exception and not the rule, but I believe we can turn it around and hire more Julia's and Price's!
What do good salespeople all have in common?
These three things can't be found on a resume or answered on a job application.
#1 Empathy
The ability to understand what someone else is experiencing and or feeling and the desire to want to help.
#2 Personality
The ability to talk to another human being and make a quick connection. The ability to engage, make eye contact, smile and put someone else at ease. This is beyond 'Can I help you find anything?'
#3 Hard Working
Show up, on time and do what it takes to make it happen. Go the extra mile. Over achiever should come to mind.
My final question that I ask myself about any candidate?
'Do I want to have lunch with this person?'
The point of this silent question is to see if I enjoy spending time with them.
If I do, then so will my customers.